Cancellation Policy

Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list also miss the opportunity to receive service.Our appointments are confirmed 48 hours in  advance because we know how easy it is to forget an appointment you booked months ago. Since the time is reserved for you personally a cancellation fee will apply.

Strict And Enforced 24 hour Cancellation Policy

~Less than 24 hour notice of a change or cancelation of an appointment,
​ will result in a charge equal to the reserved  service amount.

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Child Safety Policy

Children are only permitted in salon when receiving a salon service. For safety reasons and Insurance purposes, no child under the age of 13 may accompany you while you are receiving a service. We love children and hope you can understand we can not assure their safety in a professional environment. Your understanding is greatly appreciated.

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Refunds and Exchanges

If you are not 100% satisfied with your service you must notify The Smoothbar within two weeks after your service. We do not offer money back on services but we will make every attempt to resolve any  issue. Results may vary depending on hair texture, health of hair and products used between treatments.
Return policy for retail products is exchange only no refunds. If you would like to exchange any retail that has been purchased at The Smoothbar it must be within 30 days of purchase.

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Pricing

The Smoothbar holds the right to increase or discount prices at management's discretion without notice. Coupons and Online discounts may not be combined with any other offer and limit to one per customer per visit. 
Services and Pricing may vary by location.
All Treatments may have an extra charge of $50 and up depending on length and thickness of hair.